Frequently Asked Questions
Is this digital or traditional?
I worked in traditional mediums for years before I began exploring digital painting in 2013, so it's not surprising one has influenced the other. My digital art is created using Photoshop and a Wacom Intuos. I sometimes also use Corel Painter and Mandelbulb 3D (a fractal generating program).
I don't work as often anymore in acrylics and oils. Most of my traditional work now is graphite or watercolor. Originals are sold through my Store, the Changeling Artist Collective, Conventions and occasionally Gallery Shows.
Where's your Bird Whisperer Art?
My art for the Bird Whisperer Project is a mix of sketches, drawings and finished paintings. Some pieces are NFS. If it's a digital painting, you'll find prints in my store. The best way to purchase a traditional piece is to follow our page and contact me. We post new art on the last Wednesday of the month.
What is the difference between Open Edition and Limited Edition Prints?
All of my prints are produced by a professional printer using archival quality inks and paper. Limited Editions are numbered/signed and limited to a specific run of prints (25, 50, 200, etc). These prints ship from my studio to you.
Open Editions are printed with the same inks, but on a standard matte paper. These prints are not hand signed and they ship directly from my printer.
I recommend framing my prints to protect them and prolong their life. You should refrain from placing them in direct sunlight, heat or humid environments.
How long will it take to receive my order?
Orders are shipped in 7-10 days. Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service.
Do you accept orders placed outside the US?
International orders are not available through my shop, but you can contact me directly to discuss placing an order.
What if my order arrives damaged?
If your order arrives damaged please contact me within 14 days. You can send photos of damaged artwork and packaging to firstname.lastname@example.org. Prints can be replaced!
Information I Collect
To fulfil your order, you must provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.
How I Use your Information
I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as print manufacturers and delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
EU Data Protection Law
I currently do not collect or store any EU personal data via my website's store. However, I do collect some data for the purposes of analytics. This is non-personal data--technical, functional cookies, and analytical cookies that do not infringe your privacy. By clicking "Continue" on my Cookie Banner you consent to cookies being collected.
This website also uses tracking software to monitor and generate statistics such as page views, and website usage. This is non-personal data. Like cookies, you can remove analytic cookies and trackers by clearing your browser cookies and cache.